Help Center

Find answers to frequently asked questions and learn how to use our passport photo service.

Frequently Asked Questions

Step-by-Step Guide

Step 1: Upload Photo

Take a selfie or upload an existing portrait photo. Ensure good lighting and neutral expression.

Tip: Use a recent photo taken within the last 6 months.

Step 2: Customize

Select your document type and background color. We recommend white background for most passports.

Tip: Check your country's specific requirements.

Step 3: Download

Preview the result, then purchase and download your HD photo. Print at home or at a photo lab.

Tip: Save a copy for future use.

🎯 Photo Tips for Best Results

Good Lighting

Stand near a window for natural light. Avoid harsh shadows on your face.

Look at Camera

Keep your head straight and eyes looking directly at the camera.

Neutral Expression

Close your mouth and maintain a neutral facial expression.

Plain Background

Stand in front of a plain wall. We'll replace it anyway, but it helps with processing.

Need More Help?

We're here to assist you with any questions or issues.

Contact Support

Response time: 24 working hours